Dresswe, What's Your Custom Policy?

Dresswe Reviews

Many customer knows that custom tax may be caused for your overseas shopping online. Different website has different rules for the customs. Some of website may have custom insurance but on Dresswe we do not have custom insurance so far. 

Why do I have to pay more when the package is delivered? Some customer may has this questions when they received their package. Actually, it is not shipping cost. It is just custom. Customs is a government agency responsible for regulating shipments entering a country or region. All shipments being sent to and from a country or region must clear customs first. It's always buyer's responsibilities to clear customs and pay the relevant customs duties. In most countries, you have to pay taxes or duties on imported goods. Sometimes goods under a certain value, or in certain categories, however, do not incur taxes. Rules are various from different countries. Unfortunately, there is no way for us to know the rules, regulations, customs, traditions, practices, loopholes, schemes, systems, paperwork, codes, laws, or rulings of every single country. Therefore, we cannot, and will not, offer advice about taxes in your country. As the buyer, it is your responsibility to find out relevant information before you order.

If you have to pay import taxes and/or additional duties and sales taxes, you shall pay that to the courier upon receipt of the package(s). We can't calculate this for you and there is no way to pre-pay for it. If you are drop-shipping or sending a gift item to someone, please make sure they are aware of the possibility of having to pay taxes when receiving the goods.

Please find information about your import taxes in your own country as much as you can before completing your order. If you find out information about import taxes in your country, and you believe there are ways to minimize the taxes you have to pay (or eliminate the taxes altogether), just tell us what you need by putting instructions (regarding labeling, packing, declarations, invoices, etc.) in the comments field during checkout. We are more than happy to follow your instructions.

Q1, Who will be responsible for clearance of the items, if the items are detained by customs？
If the items are detained by customs after the shipment leaves the seller's country, the buyer is responsible for clearance of the detained items.

Q2. If a very large order is delivered from China to my country, will customs seize my order？
Yes, it is possible. We suggest you ask us in advance to split your orders into several smaller packages, to be shipped out on different days to avoid possible seizure.

Q3.If custom duties are incurred, who is responsible？
It is the buyer's responsibility for any custom duty fees that may be charged upon delivery. How the import duty will be charged depends on each country's custom policies.

Any question about dresswe custom policy, please feel free to comment here @DressweReviews.